Reschedule and Cancellation Policy

  • Fishing Adventurer
      1. Cancellation
        1. A fishing adventurer may cancel their trip 14 or more days prior to the start of their fishing trip.
        2. Cancellation within 14 days of the fishing trip will cause the customer to forfeit their deposit.
        3. Cancellation within 24 hours of the fishing trip will result in the customer forfeiting the entire trip cost.
        4. A charter owner may override this policy at their own discretion.  Cancellations or reschedules initiated by the charter owners will incur a loss of deposit or trip fee.
        5. A charter owner may initiate a trip cancellation at any time.  A charter owner-initiated cancellation will result in a full refund of fees already paid.
      2. Rescheduling
        1. A fishing adventurer may reschedule their fishing trip at any time up to 24 hours before the scheduled trip.
        2. The rescheduled trip must be the identical trip offered by the same charter company. All rescheduled trips are subject to availability.
        3. If the upcoming trip is less than 24 hours from the scheduled departure, the customer may not reschedule and only has the option to cancel and forfeit the trip cost.
        4. A charter owner may override this policy at their own discretion.  Cancellations or reschedules initiated by the charter owners will incur a loss of deposit or trip fee.
        5. A charter owner may initiate a reschedule request at any time.  The fishing adventurer will have the opportunity to select a new date, subject to availability.  If the customer does not wish to reschedule they may choose to cancel the trip and are subject to the above cancellation policy.
  • Charter Owner
    1. Cancellation
      1. A charter owner may cancel a customer’s trip at any time.
      2. Cancellation for any reason will initiate a full refund for the customer.
    2. Rescheduling
      1. A charter owner may reschedule a customer’s fishing trip at any time.
      2. The charter owner will have the choice to send a reschedule request to the customer and let them choose a new date. If the customer has already communicated a new date preference to the charter owner, the charter owner may select the date for the customer.
      3. If the charter owner sends a reschedule request to the customer they have the option to select the identical trip on a new date, subject to the trip availability. The customer may also cancel the trip according to the above customer cancellation policies.
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