Reschedule and Cancellation Policy
- Fishing Adventurer
- Cancellation
- A fishing adventurer may cancel their trip 14 or more days prior to the start of their fishing trip.
- Cancellation within 14 days of the fishing trip will cause the customer to forfeit their deposit.
- Cancellation within 24 hours of the fishing trip will result in the customer forfeiting the entire trip cost.
- A charter owner may override this policy at their own discretion. Cancellations or reschedules initiated by the charter owners will incur a loss of deposit or trip fee.
- A charter owner may initiate a trip cancellation at any time. A charter owner-initiated cancellation will result in a full refund of fees already paid.
- Rescheduling
- A fishing adventurer may reschedule their fishing trip at any time up to 24 hours before the scheduled trip.
- The rescheduled trip must be the identical trip offered by the same charter company. All rescheduled trips are subject to availability.
- If the upcoming trip is less than 24 hours from the scheduled departure, the customer may not reschedule and only has the option to cancel and forfeit the trip cost.
- A charter owner may override this policy at their own discretion. Cancellations or reschedules initiated by the charter owners will incur a loss of deposit or trip fee.
- A charter owner may initiate a reschedule request at any time. The fishing adventurer will have the opportunity to select a new date, subject to availability. If the customer does not wish to reschedule they may choose to cancel the trip and are subject to the above cancellation policy.
- Cancellation
- Charter Owner
- Cancellation
- A charter owner may cancel a customer’s trip at any time.
- Cancellation for any reason will initiate a full refund for the customer.
- Rescheduling
- A charter owner may reschedule a customer’s fishing trip at any time.
- The charter owner will have the choice to send a reschedule request to the customer and let them choose a new date. If the customer has already communicated a new date preference to the charter owner, the charter owner may select the date for the customer.
- If the charter owner sends a reschedule request to the customer they have the option to select the identical trip on a new date, subject to the trip availability. The customer may also cancel the trip according to the above customer cancellation policies.
- Cancellation